FAQ
What are the delivery times?
Delivery times vary depending on the period but generally this is done within 3 to 5 working days.
Please see our shipping policy page for more details.
How can I track my order?
After shipping, you will receive a tracking number by email. You will be able to follow the progress of your delivery via our transport partner "Mondial Relay".
If you do not receive this tracking number, please contact us via our contact form below by selecting "Shipping and Delivery" as the subject.
Can I return or exchange an item?
Yes, you can return or exchange your items within 14 days of receiving your order. Please see our return policy page for more details.
How do I know your used clothes are in great condition?
Our team individually checks each garment and accessory at several stages of our process and ensures that all meet our quality requirements.
Our contact form
Please feel free to contact us with any questions you may have. We will respond as soon as possible.