Delivery times vary depending on the time of year but generally it is within 2-5 business days after your order has been prepared.

Please see our shipping policy page for more details.

After shipping, you will receive a tracking number by email. You will be able to follow the progress of your delivery via our transport partner "Mondial Relay".

If you do not receive this tracking number, please contact us via our contact form below with the subject line "Shipping & Delivery" and let us know in the comments your specific issue.

Yes, you can return or exchange your items within 14 days of receiving your order. Please see our return policy page for more details.

Our team individually checks each garment and accessory at several stages of our process and ensures that all meet our quality requirements.

Your order is confirmed if you have completed the payment process, have been redirected from the payment page to an order confirmation page on the e-shop and have received an order confirmation email (remember to check your spam folder).

Please note, never close a payment window manually. Wait until the payment system automatically redirects you to the e-shop before closing your browser, to avoid interrupting the payment and having to start your order again.

If your return meets all the return conditions, you will be fully refunded as soon as possible and no later than 14 days after receipt of the products you returned to us. Please specify in your return request which of these three options you prefer:

1. Either an exchange with another product (of the same value as the returned item but without reimbursing you for the delivery costs)
2. Either a voucher to order something else, whenever you want (of the same value as the returned item but without reimbursing you for the delivery costs)
3. Either a refund on the payment method used (the same amount as the returned item but without reimbursing you for the delivery costs)